RETURNS &EXCHANGES
We want you to be completely satisfied with your purchase. Easy returns within 30 days.
Return Process
Initiate Return
Contact our support team or use your account dashboard to start the return process
Package Items
Pack items in original packaging with all accessories and documentation
Schedule Pickup
We will arrange free pickup from your address within 2-3 business days
Processing
Once received, we will inspect and process your return within 5-7 business days
Eligible for Return
- Items returned within 30 days of delivery
- Products in original, unopened packaging
- Items with original seals intact
- Defective or damaged products
- Wrong items delivered
Not Eligible for Return
- Opened or used products (for hygiene reasons)
- Items without original packaging
- Products damaged by misuse
- Items returned after 30 days
- Personalized or custom products
Refund Information
Processing Time
Refunds are processed within 5-7 business days after we receive your return
Refund Method
Refunds are issued to the original payment method used for the purchase
Full Refund
You will receive a full refund including original shipping charges (if applicable)
Important Notice
• Due to the nature of our wellness products, we cannot accept returns of opened or used items for health and safety reasons.
• All returns must be initiated within 30 days of delivery date.
• Products must be returned in their original condition with all seals intact.
• We reserve the right to refuse returns that do not meet our return policy criteria.
Need to Return an Item?
Our customer support team is here to help you with your return or exchange.